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AKTEK is an Akkök Holding company and a system integrator that manages technology investments. In order to meet the demands of our customers in the fastest and most economical way, AKTEK has decided to adapt IBM Control Desk product with Intesasoft, which has an expert staff in this business. We have fully implemented the project in only a few months. We have been using IBM Control Desk product at AKTEK with the support of Intesasoft since 2017 and we manage many of our business processes there. We start offering value added services and SLAs, follow their processes, and finally complete and create reports for our customers from there.

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